UnivaHost is a Company of KetNey Pvt. Ltd.
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UnivaHost is a Company of KetNey Pvt. Ltd.
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These Terms of Service ("TOS," "Terms" or "Agreement") apply to your use of our website and all services, features and/or content provided by UnivaHost (“UnivaHost,” "us,", "our" ). UnivaHost is the trade name of UnivaHost. By purchasing one or more Services from UnivaHost, you declare that you have read, understood and agree to be bound by this TOS. The latest version of our TOS is always available on the UnivaHost website. It is essential that you read this TOS prior to purchasing any Service(s) from UnivaHost.
These TOS may be modified from time-to-time and, by continuing to use our Services, you agree to be bound by the modifications. The most recent version of these TOS can always be found here.
UnivaHost provides cPanel / Plesk hosting, Linux / Windows hosting, email services, domain registration, reseller hosting, VPS hosting, Cloud hosting and dedicated servers. All customers should agree on all terms and conditions stated prior to their signing up for any of the hosting plans and services mentioned on UnivaHost. You shall agree to use only licensed and legal third party software in connection with your use of our services. UnivaHost reserves the right to suspend or cancel a customer’s access to any or all services provided, at any time, or when UnivaHost decides that the account has been inappropriately used or otherwise.
Upon termination or expiry of this agreement, we may delete all of your data from any of our web hosting servers.
We do not allow the use of VPN (Virtual Private Network) on any of our VPS (Virtual Private Server) and dedicated server offerings. This includes the installation, configuration, or use of any VPN software or service on the server(s) you have rented from us. If we determine that you are using a VPN on any of our servers, we reserve the right to suspend or terminate your services without notice, and you will not be entitled to any refunds or credits. We take the security and performance of our servers very seriously, and we believe that this policy will help us ensure that our hosting services are safe, secure, and reliable for all of our customers.
We take the integrity of our hosting services very seriously, and as such, we have a strict policy against the use of illegal or unethical practices on our shared hosting platform. If we determine that you are using our shared hosting services for illegal purposes, including but not limited to phishing, spamming, or hosting illegal content, we reserve the right to suspend or terminate your services immediately without notice. We also reserve the right to report any illegal activities to the appropriate authorities as required by law. We strongly advise all of our customers to use our shared hosting services for lawful purposes only and to comply with all applicable laws and regulations. By using our shared hosting services, you agree to comply with this policy and to be held responsible for any illegal activities conducted through your account.
We provide our hosting package with free domain first year but next year not free include domain charge with first year price + domain fee
We reserve the right to immediately suspend or cancel the Services without notice: for a violation of these TOS, including any of our Policies; for your failure to pay any amounts due, to prevent a service interruption by an Internet Service Provider or other network services provider, or to protect the integrity of UnivaHost network or the security of the Services. You are not entitled to notice or protest should we exercise these rights. Upon termination, your account will be closed, data deleted, and all fees and charges due and payable must be paid to us. Once your account is closed, we have no responsibility to: forward email, or other communications or maintain any data backup that predates the termination date. If allowed, you are encouraged to keep the Service active during a transition period should you seek to forward your email or other communications. If we suspend or terminate your use of our Services because you have violated these TOS, including any of our Policies, we will not provide you with a credit.
Before attempting to troubleshoot any issue yourself or engaging us to assist with Service issues, please BACKUP ANY AND ALL DATA. UnivaHost is not responsible for any data loss or corruption, including that resulting from: our authorized actions, those actions you take using the Services, hardware failures, or any software or other technology failures.
At all times, You shall bear full risk of loss and damage to Your server and all of Your server content. You are entirely responsible for maintaining the confidentiality of Your password and account information. You acknowledge and agree that You are solely responsible for all acts, omissions and use under and charges incurred with Your account or password or in connection with the server or any of Your server content displayed, linked, transmitted through or stored on the server. You shall be solely responsible for undertaking measures to: (i) prevent any loss or damage to Your server content; (ii) maintain independent archival and backup copies of Your server content; (iii) ensure the security, confidentiality and integrity of Your server content transmitted through or stored on UnivaHost servers; and (iv) ensure the confidentiality of Your password. UnivaHost services are not intended to be used for data backup or archiving purposes. Using an account as an online storage space for archiving electronic files is prohibited and will result in termination of hosting services without prior notice. We reserve the right to delete Your archives if they affect Our overall server performance and UnivaHost shall have no liability to You or any other person for loss, damage or destruction of any of Your content. The services offered by UnivaHost are not intended to provide a PCI (Payment Card Industry) compliant environment and therefore should not be utilized as such without further compliance activity. UnivaHost shall have no liability to You or any other person for Your use of UnivaHost products and/or services in violation of these terms.
UnivaHost reserves the right to refuse service and/or access to its servers to anyone. The services provided by us must be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any applicable law or regulation is prohibited.
The activities listed below are meant to provide you with examples of activities and content that are strictly prohibited.
Website content that promotes or advocates human trafficking in any way shape or form as determined by UnivaHost’s sole discretion, sites that promote prostitution, or escort services.
Embedding or uploading audio/video/high resolution images on website or linking to other websites that promotes audio/video/high resolution images.
Adult materials – Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of UnivaHost.
Games - We strictly do not allow to host any kind of games on our servers. Your hosting account would be immediately terminated if we found any gaming related stuff in your hosting account.
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.
Topsites, ponzi or pyramid schemes, prime banks programs, bank debentures/bank debenture trading programs, cryptocurrency/bitcoin miners, forex, e-gold, proxy, bots, spam bots, mail bombers, port scanners, IP scanners, mail harvesting scripts, brute force scripts, chat rooms, banner rotators, file dumps, using disk space as secondary storage, sales of illegal pharma, drugs, explosives, anonymous or bulk sms gateways, malware, warez, phishing materials, lottery, gambling, illegal downloads, pirated software distributions, escrow, high yield investment programs, adult thumbnail galleries/banner exchanges, streaming or broadcasting of live copyrighted events. Websites promoting illegal activities or linking to other websites that promote illegal activities.
IRC Hosts - Hosting an IRC server that is part of or connected to another IRC network or server or have a connection to an IRC network. Servers or Virtual hosting accounts, found to be connecting to or part of these networks will be immediately removed from our network without notice. The server would not be reconnected to the network until such time that you agree to completely remove any and all traces of the irc server, and agree to let us have access to your server to confirm that the content has been completely removed. Any server guilty of a second violation would result in immediate account termination.
Warez - This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. It also includes any sites which provide "links to" or "how to" information about such material.
UnivaHost reserves the right to deem any other content or literature as "prohibited" if found to be indecent, rude, hate content & generally unacceptable.
Refer General Acceptable Use Policy for complete details on prohibited content and activities.
In compliance with DMCA act, UnivaHost has adopted procedures for parties who believe that a hosted site on our service is infringing their copyrights. All copyright complaints must be submitted to [email protected]
You agree that UnivaHost may modify this Agreement and the Services it offers to You from time to time. You agree to be bound by any changes UnivaHost may reasonably make to this Agreement when such changes are made. If You have purchased Services from UnivaHost, the terms and conditions of this Agreement shall continue in full force and effect as long as You take advantage of and use the Services. By continuing to use the Services after any revision to this Agreement or change in services, you agree to abide by and be bound by any such revisions or changes.
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on UnivaHost.com, and the right to increase the amount of resources given to plans at any time.
If you are not 100% satisfied with your purchase, within 7 days from the purchase date, we will fully refund the cost of your order only for our Shared Hosting package. Domain, VPS, Dedicated, Reseller Package not allow refund.
You can pay us using various payment method. Payments are accepted through PayPal, Credit Card, Debit Card, bKash, Rocket, Nagad, iPay, Qcash, mCash, EBL, Bank Asia, DBBL, Amex, Master, Visa, Internet Banking, Payoneer, Bank Transfer Read More
Need Help? Our Professional Live Support always available! You can Call, Message and Submit Ticket anytime!